If you’ve just started out as a virtual assistant and you’ve done a piece of work for a client who is pleased with the results, they will talk about it. If you’ve completed a piece of work for a client and they had cause to complain, they will talk about it a lot more.
My advice in the early days is to under promise and over deliver. Think about how you can â€˜delight’ your customer. What can you add or improve that would really â€˜wow’ them? Could you deliver the work early, could you suggest some ideas that might improve it, could you put them into contact with a potential new client that you know? Anything that is seen as going the extra mile and helping your client within their business will be appreciated. When they thank you for it, ask them if they know anyone else who might need your services. Put it in their mind that you are looking for new clients in this way and they may send you referrals. More on referrals next time!
Â For more information about virtual assistants visit: www.ukava.co.uk