Social Media Management
Scheduling, engagement, and analytics across platforms like Instagram, LinkedIn, and TikTok.
Email Marketing
Using tools like Mailchimp or ConvertKit to create campaigns, manage lists, and track performance.
Customer Support
Handling inquiries via email, chat, or helpdesk platforms like Zendesk.
Calendar & Inbox Management
Organizing schedules, booking meetings, and keeping inboxes tidy.
Content Creation
Writing blog posts, captions, and newsletters that align with brand voice.
Graphic Design
Basic design skills using Canva or Adobe Express for social media and marketing materials.
Tech Support & Troubleshooting
Helping clients with website updates, plugin issues, or basic tech tasks.
Bookkeeping
Using tools like Xero or QuickBooks to manage invoices and expenses.
Project Management
Coordinating tasks, deadlines, and team communication using Asana or ClickUp.
AI Tool Integration
Helping clients leverage AI tools for automation, writing, and customer service.
These skills aren’t just trendy — they’re essential for delivering value and staying relevant in a competitive market.