UKAVA

The UK Association of Virtual Assistants

Directory Of Virtual Assistants

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List Building to Fill the Sales Funnel – Part 1

I’m sure you’ve all heard of the sales funnel, where you start at the top filling the widest part of that funnel with prospects, and they filter through your sales funnel, inevitably decreasing in numbers along the way, until ultimately a number of the original prospects purchase a product or service from you.

The key to making more sales at the end of this process is often overfilling your funnel with lots more prospects than you think you actually need. Numbers will decrease for a multitude of reasons along the way so focus on list building activities to fill the top end of that funnel.
So where to start?

The following series will give you a few ideas to get your started.

Tip 1 – Newsletter opt in box. On your website, you need to include an opt-in box so that people can give you their name and email address. This automatically subscribes them to your weekly, fortnightly or monthly newsletter that will keep in touch with them to build the relationship – making it a responsive list.

The Secret to Virtual Assistant Success is in the Numbers

So here we are, fast approaching another financial year end. It’s around now that I run a bit of a review of how we’ve done over the past year. What has worked and what hasn’t, what’s up and what’s down.

So if you haven’t done it yet, why not spend a couple of hours reviewing how you have done, and decide what changes you want to make in the coming 12 months?

Being a Virtual Assistant, just like any other business, is a numbers game. How many contacts you have made over the last year? Of these, how many have you turned in to prospects? And, how many clients you have secured as a result? You should also know the average value of your clients and their average lifetime value. These figures can tell you some really interesting things.

For example, if you know that over the previous 12 months you made:

  • 300 contacts, of whom
  • 100 became prospects (by showing a real interest in what you offer), which resulted in
  • 15 new clients, each of whom spent an average
  • £15,000 per year, and stayed with you for an average duration of
  • two years

You will know that your clients have an average lifetime value of  £30,000. And, to generate each client, you need to make 20 new contacts (15 clients from an original 300 contacts: 300/15). Suddenly, the prospect of attending a few networking events over the next couple of months to find 20 new contacts does not seem such a drag, as you know that, on average, you will make  £30,000 for your efforts.

What you can also do is add up what you have spent on marketing, networking and other business-generating tools during the year. This will show the return on investment these have made. If you spent  £2,000 on marketing your business and generated 15 new clients (with an average lifetime spend of  £30,000), you know that that  £2,000 has resulted in £450,000 worth of sales. That’s a return of £225 for every pound spent. Excellent! You can break that down further if you have monitored where these contacts learned of you. You can then identify exactly which marketing, networking and advertising methods have given the greatest returns.

When it comes to planning for the next year, armed with this information, you can invest more in your most effective marketing methods, and less on the less effective. So, if you spent  £1,000 on a networking group, which achieved one client, but only  £50 advertising in an online Virtual Assistant directory, which resulted in three new clients, it does not take a genius to work out that spending more on advertising in the directory might be a better idea than renewing the membership of the networking group.

Also, take a long hard look at your ‘sales funnel’ – the process that people go through from being contacts to becoming clients. What are your conversion rates from contact to prospect and from prospect to client? Where are you losing people? If you find that you have lots of contacts but few prospects, are your contacts fully aware of what you do? Are you tailoring your offering to appeal directly to these people? If you have lots of prospects, but they are not turning into clients, are you following up properly? Do you need to set up a better relationship-building system to develop their confidence in you? As you identify these gaps and plug them, you will need to spend less on generating contacts, as more of your existing ones will become clients? Happy days!

Top Email Newsletter Housekeeping Rules – Tell Your Readers What To Do

Pc_Cartelle_003If you go to the effort of writing an email newsletter, do not forget to tell you readers what you want them to do next. You are writing in order to build a relationship. So, do you want them to go to your website to read the rest of the articles, or download something for free? Do you want them to purchase a product or service? If so, give them a reason to do it now rather than later, and provide a link to click, so they can buy it now. If you do not tell them what to do next, they will not do anything apart from read your newsletter and delete it. Tell them what to do, and, provided that they are interested, they will do it.

Top Email Newsletter Housekeeping Rules – Send Useful Information

Pc_Cartelle_003One of marketing’s basic rules is to know your target market well. Know their interests and things about which they like to be kept informed. If you come across information that you feel would be useful to your target audience, add it to your email newsletter (crediting the author or source, of course). The more useful the information you provide, the more likely your readers are to stay subscribed.

Top Email Newsletter Housekeeping Rules – Get The Balance Right

It can be very tempting to fill each of your email newsletters with information about your latest service or product, and, indeed, your readers will be expecting to hear a certain amount of that. But, do not forget also to include some free tips or an advice spot. Giving a measured amount of free information marks you as an expert in your field, and a generous one at that.

Top Email Newsletter Housekeeping Rules – Send Messages At Reasonable Intervals

Pc_Cartelle_003Do not use your email newsletter in the same way as you would Twitter or a blog. Your subscribers have given you permission to send them information, but, if you abuse it, they will soon be sorry they did. The result will be that they will leave your list just as quickly as they subscribed to it. Send updates once or twice a month and leave it at that.

Top Email Newsletter Housekeeping Rules – Use A Proper Email Delivery System

Pc_Cartelle_003When you first start sending out email newsletters, it is very tempting to send them using your normal email delivery service, such as Outlook. After all, it is free and already there on your desktop. However, internet service providers frown upon mass mailing, and you will find very quickly that your email address will be blacklisted and you may be banned from sending any email. There are many legitimate email delivery services available whose costs are minimal; use one to manage your mailing list.

Who Are The UK Association of Virtual Assistants?

The UK Association of Virtual Assistants was formed to fill a void in the UK virtual assistant market. There was increasing demand for virtual assistants and virtual personal assistants, but there was no real association where prospective clients or virtual assistants could go for information, advice and recommendations. What the industry needed was a one-stop shop for both potential clients and virtual assistants alike. The UK Association of Virtual Assistants was born.

For potential clients looking for a part-time home based secretary, a virtual assistant, personal assistant or even a full blown virtual office, our Virtual Assistants Directory provides an online source of contacts listed by location and skills. Each listing provides details of the services offered by each assistant, their contact details and links to their web site where appropriate. There is also the added assurance that each virtual assistant listed agrees to adhere to the associations CODE OF CONDUCT. To find a virtual assistant to suit your needs, visit our DIRECTORY OF UK VIRTUAL ASSISTANTS.

For virtual assistants, the Association gives the opportunity to become part of a virtual team, to share ideas and experiences. It also gives you the opportunity to be recognised as a professional in your field by becoming an accredited member of the Association and adhering to our CODE OF CONDUCT. If you would like to become a part of our professional team and have you details listed within our DIRECTORY why not JOIN US today?

Visit: https://www.ukava.co.uk