Monthly Archives: November 2012

Do What You Say, When You Say You Will

It sounds obvious but make sure you follow up. If you have said you will send through a contacts details, make sure you do it. If you have arranged to send through more information by the end of the day, … Continue reading

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What Else Can You Add of Value?

When you are meeting a prospect or attending a networking event you will understandably be focused on what you can get out of the experience. But be prepared to give a little too. It could simply be making an introduction … Continue reading

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Make Yourself Clear

Make sure you are prepared for the specific situation. If you are attending a networking group, make sure you have perfected your one minute presentation and are prepared to speak to prospects on a one-to-one basis and have a ready … Continue reading

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Are You Interested?

As well as having the opportunity to speak about yourself and your business, it is equally important to show interest in your prospect and their business activities. You will create a great first impression if you listen carefully and ask … Continue reading

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Oozing Confidence?

Now you’re sure you look the part you can walk into any room with your head held high and confidence intact. Arrive in plenty of time for any appointment as you don’t want to be rushed. Stand up straight and … Continue reading

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Looking Good?

Is your blouse ironed or are your shoes in need of a polish? It may sound immaterial but in the eyes of your potential client the care you take over your appearance symbolises the level of care and attention to … Continue reading

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Creating the Right First Impression

As the old saying goes, you only get one chance to create a good first impression. When you are running your own business, it’s imperative that within the first few seconds of meeting you or being introduced to your business, … Continue reading

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How to Turn Your Clients into Raving Fans – Tips

Better Than Advertising So as you can see, creating your brand or the ‘image’ for your company isn’t about expensive graphic designers or advertising experts. It’s about identifying what’s great about your business and communicating that in a clear and … Continue reading

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How to Turn Your Clients into Raving Fans – Tips

How Can You ‘Delight the Customer?’ Years ago I used to work for a holiday company who used the line ‘delight the customer’. The idea was that you don’t want the customer just to be satisfied with what you have … Continue reading

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