Monthly Archives: October 2009

How to Turn Your Clients into Raving Fans!

Better Than Advertising So as you can see, creating your brand or the ‘image’ for your company isn’t about expensive graphic designers or advertising experts. It’s about identifying what’s great about your business and communicating that in a clear and … Continue reading

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How to Turn Your Clients into Raving Fans!

How Can You ‘Delight the Customer?’ Years ago I used to work for a holiday company who used the line ‘delight the customer’. The idea was that you don’t want the customer just to be satisfied with what you have … Continue reading

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How to Turn Your Clients into Raving Fans!

What Weaknesses Can You See?    Some of these may be related to the industry as a whole, for example it may be that as you work remotely you cant make the coffee ;o) However, be aware if things crop up … Continue reading

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How to Turn Your Clients into Raving Fans!

What Do They Like? When you have identified the similarities, have a close look at what your clients and prospects love about you and your service. These are the positive aspects of your brand and are what you need to … Continue reading

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How to Turn Your Clients into Raving Fans!

What do your existing clients think of you? The best place to start is by sending a questionnaire to your existing clients and anyone on your prospect list. It’s a good opportunity to ask for their opinion on what they … Continue reading

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How to Turn Your Clients into Raving Fans!

We all hear about branding and how important it is to your business. But branding is not just about your web site or logo, it’s also about the associations your clients hold with you and your company name. The more … Continue reading

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How to Stay Focussed on Your Business Goals

In a nutshell: In the end, the success of your VA business is entirely and completely reliant upon you and the decisions that you make. Success is within your reach, if only you can stay focused on your goals. You … Continue reading

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How to Stay Focussed on Your Business Goals

5. You should allot a certain portion of your day to email and to regular mail. For example, allot one hour in the morning and one hour in the afternoon to handling all your written communications. Unless you dedicate specific … Continue reading

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How to Stay Focussed on Your Business Goals

4. Don’t permit your friends and extended family to put on you. Many people are under the misapprehension that if someone works from home then they are not actually working. They may believe that you are fair game for a … Continue reading

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